Voice went real-time.
Sub-one-second voice AI shipped commercially in August 2024. Before that, “Hey Show” was a demo. Now it’s fast enough to talk to mid-cue.
ShowPilot replaces the clipboard, the six browser tabs, and the radio chatter with a single dashboard and a voice you can talk to mid-cue. Built for the person actually calling the show.
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Live event production software for the person calling the show — show callers, production managers, security leads, and FOH crews.
Six windows open. Two radios on your hip. A clipboard you stopped writing on at doors.
Run-of-show in one tab. Weather in another. Incident log somewhere. Artist's TM texting you. Crowd's pushing at the rail.
You're behind on changeover and you know it, but you can't tell me by how much without putting the radio down.
Nobody designed this job to be done by one person on twelve screens. You just do it anyway.
Sub-one-second voice AI shipped commercially in August 2024. Before that, “Hey Show” was a demo. Now it’s fast enough to talk to mid-cue.
Insurers and regulators now forensically review what the show caller knew and when. Documented, AI-augmented decisions are turning into insurance discounts — not liability.
Eras: 80 trucks, 200 crew, 53 stadiums. Master Tour hasn’t shipped a meaningful update in fifteen years. The cognitive load crossed the line one person can hold. Everyone in the headset knows it.
One festival operations dashboard for tours, venues, and live events. Run of show, live incidents, radio chatter, weather trajectory, Hey Show, crew status, and a decision audit log — synthesised in one frame, in one voice, with the timestamps an insurer would ask for.
CH4MED-4 to 113, en route from FOH
CH2Stage L copying, fix in thirty
CH3Gate 7 contained, posting two
CH4PR-3 water station refill ASAP
CH1Headliner on deck in twelve
“Hey Show, where are we vs run-of-show?”
Door C load-in bottleneck — +19 min
Pre-stage carts in lot E — verified 2x
WBGT crosses 31.0° in ~95min on current trajectory.
Everything you’re already tracking — on one screen, in one voice, with memory that carries from city to city.
Run-of-show against wall clock and show clock. Variance flagged the second it opens.
Ask out loud, hands on the radio. Answers in under a second on your comms loop.
Text a question from any phone. Sticky to your show, GLOBAL for the whole portfolio. No app.
Single-event and annual roll-ups. Filter by company, venue, or tour. Download the PDF. Your year in shows, on one link.
Every show you've called, searchable. Last MetLife. Last Glasgow. Last heat day.
Every call you make is time-stamped and logged for insurance, legal, and the post-mortem.
WBGT trajectory, not just temperature. You see the medical spike before it lands.
Hey Show rides your existing comms loop through a bone-conduction headset — same ear, same PTT discipline you already have. You don’t look down. You don’t open a tab. You ask, and you hear it back before the next cue.
Text ShowPilot’s number from any phone on the loop. Answers come back from the show’s brain — cited, specific, no thread to scroll. SMS or WhatsApp, verified numbers only.
The radio is full and your hands are full. So you text. ShowPilot stays stuck to your most-recent show — ask a question and the answer comes from that show’s brain, not a search box. Follow up without restating which show; it already knows. Reply LIST to see your shows, SKILLS to run one by name or by number, or text GLOBAL to ask across the whole portfolio and SWITCH back when you’re done. If the number isn’t verified, it doesn’t answer.
ONE NUMBER · YOUR LATEST SHOW · GLOBAL ON KEYWORD
Patterns surface as a pre-show playbook on the next upcoming show at that venue or on that tour. Year-over-year, the system gets smarter — without anyone curating it.
The first time at MetLife, you learn the lesson. The second time, ShowPilot opens the show with the top five patterns it has on that building, ranked by evidence count, ready before the crew briefing. When a show closes, detection runs automatically — no one writes anything up, no one hits Refresh. The post-show learning extractor reads the night and files what mattered. The next show inherits it.
LAST METLIFE · 04 VISITS · 12 PATTERNS · PRE-SHOW PLAYBOOK READY
Every tour, every festival, every venue, every year — compressed into one queryable mind. Ask it anything. Watch it think. Drill into any node. Open it on the road.
You don’t run one show. You run a portfolio. ShowPilot indexes the whole thing — every event, every learning, every pattern, every decision — and gives you one place to query it. Hybrid keyword and vector retrieval, LLM rerank, recency decay, confidence scoring on every answer. When it doesn’t know, it tells you. When it does, it cites the show.
EVERY SHOW · ONE INDEX · SUB-SECOND ANSWERS
SignalGuard watches 26 monitored signals across context, chatter, environment, and movement — live, on every event. You get a posture score, the active DHS NTAS bulletin, the worst current incident, and a per-pillar drill-in for security leads who want to see exactly which TikTok thread or traffic alert is escalating posture.
FOR FESTIVAL + VENUE SECURITY LEADS. SHIPPED.
Post-Astroworld, insurers and regulators forensically review what the show caller knew and when. Documented, AI-augmented decisions are turning into insurance discounts — not liability. Every Hey Show session, every operator call, every roll-up is preserved as the evidence trail your carrier and your lawyer ask for.
Every Hey Show session is transcribed, time-stamped, and persisted to the event's archive. Exportable as JSON or PDF. The voice agent's tool calls, model latencies, and turn-level audio metadata are kept for the same audit window as the transcripts.
Every operator call — "holding the show 12 minutes", "evac west grandstand for weather", "changeover at lot E" — is timestamped, categorised, and searchable. Brain search lets the post-mortem find a decision by keyword across years.
Per-event and annual reports with YoY deltas — incidents by type, weather holds, changeover variance, medical surge ratios. Generated as PDF, board-deck friendly, the asset your insurance broker asks for at renewal.
Every feature ships against a live show with touring crews, not specced in a conference room. If it doesn't survive doors, it doesn't ship.
OnTrack, Lennd, and SignalGuard plug straight in. ShowPilot reads the feeds you already have — no rip-and-replace, nothing new to learn at 21:14.
Tenant-isolated by design — every query is walled to the shows you're cleared to see. Your data sharpens your brain, not anyone else's.
Every show you call feeds the next — venue patterns, fixes, and learnings carry forward. June's system is smarter than March's.
Mid-cue, a wrong answer is worse than no answer. So ShowPilot calls a tool before it speaks, never fabricates, scores its own confidence, and abstains — out loud — when the data doesn’t cover the question. Every answer cites the show it came from.
And the voice you trust mid-cue doesn’t drift: it’s regression-tested in CI on every change, and an end-to-end show simulator runs on every build — if the show breaks, the build breaks. The whole quality posture is documented in the operator-facing feature catalog. You can read it. So can your CIO.
TOOL-CALLED · CONFIDENCE-SCORED · ABSTAINS ON LOW · CITES THE SHOW
IT, security, and procurement at Live Nation, AEG, and tier-one operators ask three questions: is it org-aware, can we wire it into our own AI stack, and is everything audited. Yes, yes, yes — here’s how.
Parent → company → venue, three levels deep. Role-scoped visibility so a venue ops director sees their building, a tour PM sees their tour, and a portfolio license-holder sees the whole estate. Bulk event import + per-org filter bars across every list.
Per-org bearer tokens. Twelve tools covering events, decisions, brain search, signals, live SignalGuard threat posture, and dashboards. Bring ShowPilot into Claude, ChatGPT, Claude Code, or your own agentic stack — one copy-paste config. The same tool surface Hey Show uses internally.
Every admin action — invite, role change, integration update, dashboard edit — is logged with actor, target, and timestamp. Super-admins can impersonate a user with the act-as session itself logged for support. The procurement-gate items insurance and IT ask for after a post-mortem.
Tour, venue, festival, and portfolio pricing for production teams. Start with one show for $5K — keep going only if it survives load-out.
Try ShowPilot on one stadium date. Full feature set, no commitment.
For tours that play more than ten dates.
For Coachella, EDC, Bonnaroo — multi-stage weekend operations.
For arenas, stadiums, and amphitheaters running their own calendar.
For Live Nation, AEG, and tier-one operators.
The questions we hear most in pilot calls — answered up front so you don't have to ask.
ShowPilot is an AI production copilot for live events. It replaces the clipboard, six browser tabs, and radio chatter with one dashboard, a voice agent (Hey Show) you can ask about the show out loud, and Org Brain — a portfolio-wide memory that answers questions across every tour, festival, and venue you run. You can also text it: Hey Show answers over SMS and WhatsApp with no app to install. It works for tours, festivals, and venues.
Hey Show is a voice agent built on OpenAI's Realtime API, running in the browser on your event dashboard. You press the mic — or the space bar — and ask about run-of-show variance, open incidents, weather and wet-bulb, crew status, SignalGuard threat posture, decisions, and tour memory. It calls a tool before it answers, never fabricates, and speaks the numbers back plainly. Every session is transcribed and saved to the event's comms log.
No. Anyone on the loop can text ShowPilot's number from any phone and get an answer from the relevant show's brain — over SMS or WhatsApp, no install, no login, no seat. The thread is sticky per number: it stays on your most recent show until you text SWITCH, so follow-ups like 'and the load-in time' just work. Text LIST to see your shows, SKILLS to run a saved macro by name or number, or GLOBAL to ask across the whole portfolio. Only verified numbers are answered — an unknown number is told to link itself in Settings first, and never gets show-specific data.
Yes — that is Org Brain, at /brain. It indexes every event you can see into one queryable graph: learnings, decisions, patterns, documents, linked feeds. Ask it in text or by voice, or text GLOBAL from your phone. Retrieval is hybrid keyword and vector with an LLM rerank and recency decay, and every answer carries a confidence band and cites the show it came from. When the portfolio does not cover the question, it abstains and tells you to widen scope rather than guess. It can also count: aggregate questions like 'which vendors run late most often' or 'how many weather holds last summer' return real grouped answers.
Yes, without anyone curating it. When a show closes, ShowPilot extracts the night's learnings automatically and runs cross-event pattern detection across that venue and that tour. The next upcoming show at that venue or on that tour opens with a pre-show playbook — the top five patterns by evidence count, ready before the crew briefing. Patterns that recur across many detection runs carry a stability signal, so the ones that keep proving out rise and the noise falls off.
Yes. ShowPilot ships an MCP connector, so AI clients can call its tools directly without the UI — list events, pull event detail, read tour memory and decisions, and read SignalGuard threat posture. The admin panel hands you a copy-paste config for Claude Desktop, Claude Code, ChatGPT, Codex, and the Anthropic API. Access is a per-org bearer token, hashed at rest, scoped to exactly the shows that org can see, and every call is audited. A cross-org request returns a not-found, never a permission error.
Yes. ShowPilot ships live integrations with Lennd (advance feeds + CSV uploads), OnTrack (incident feeds + per-module CSVs), Airtable, Google Sheets, Google Drive (with OCR for PDFs and images), SignalGuard threat-posture monitoring, and Weather / WBGT. Master Tour is currently advance-only with a live read coming.
Yes. The dashboard adapts to the integrations an event has connected, drawing from a catalog of 18 panel types — run-of-show, incident feed, weather and wet-bulb, crew, decisions, tour memory, SignalGuard, Lennd, OnTrack, Airtable, Sheets, Drive, and more. Build a layout by hand in the visual builder or describe it in plain English and have it generated. Save any layout as a template and it clones into every new event across your org tree, parent to company to venue.
All three. Per-Tour pricing covers theater, arena, and stadium tours. Per-Festival pricing covers weekend operations at events like Coachella, EDC, and Bonnaroo. Per-Venue pricing covers arenas, stadiums, and amphitheaters running their own calendar. There's also a Single-Show Trial ($5K) for one stadium date and a Portfolio License for Live Nation, AEG, and tier-one operators.
Single-Show Trial: $5K per show. Per-Tour: $50K (theater) / $90K (arena) / $150K (stadium). Per-Festival: $25K–$75K per weekend. Per-Venue: $2K–$5K per month per building. Portfolio License: $500K–$2M per year. All tiers include the full feature set; the difference is scope.
72 hours. You share a feed URL or grant access to your advance docs; we wire it up and validate against a live event before doors. Pilots typically run 30 days on one tour, one venue, or one festival weekend — no procurement, no PO, no six-month rollout.
ShowPilot is multi-tenant by construction. Every read is scoped to your org tree (parent, company, venue) server-side, and a cross-tenant probe returns a not-found, not a permission error, so one operator can never confirm another's shows even exist. Every comms exchange — voice, SMS, and WhatsApp — is transcribed, persisted, and exportable. Every decision is timestamped and searchable. Admin actions and super-admin impersonation are written to an audit log. The MCP API uses per-org bearer tokens, hashed at rest, with every request audited and exportable — the procurement-gate items legal and insurance ask for after a post-mortem.
Thirty days. One tour or one venue. We integrate to your advance, we ride your comms loop, we get out of the way.
Book a 15-min show-walkNO PROCUREMENT · NO PO · NO SIX-MONTH ROLLOUT
· ONE TOUR, ONE VENUE, THIRTY DAYS — THEN YOU TELL US